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Question

I have a large campaign and want to export the data for additional insights outside of the platform - are there any export limitations I need to be aware of?

Answer

Yes: there are row, column, and cell limitations that impact downloaded files from the Data Extract tab in Campaign Reporting. Although the numbers are quite high, it is possible that a very large campaign could require more columns or rows. Tableau, the tool used to display reporting data in your platform, is an aggregated data visualization tool so the export functionality doesn't cover all use cases. For reference, the maximum number of columns, rows, and cells are as follows:

  • Columns: 16,384
  • Rows: 1,048,576
  • Cells: 33,554,432

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