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FAQs: Audience Insights

Categories: Audience Insights

Question

How do I target only prospects for acquisition purposes in Audience Insights?

Answer

You can include the Recency Frequency model segment "Prospect," or exclude using Encounter > Discharge Date > 36 years.

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FAQ: How does time range work with date criteria?

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FAQ: Do Unmastered Persons records merge with Mastered records?

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Reference: Use 1 consumer or patient risk model per audience for best results

Use one predictive risk model per audience the same way you build an audience for a single channel (for e...

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FAQ: Why do we typically only email patients?

QuestionWhy do we typically only email patients?AnswerThe email addresses for patients are typically sour...

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FAQ: Why don’t the email list counts in Audience Insights always match the counts synced to marketing automation?

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FAQ: I created a pediatrics list using ages 17 or younger, but the exported list shows the "children_present" field as "FALSE." Why?

QuestionI created a pediatrics list using ages 17 or younger, but the exported list shows the "children_p...

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